I have the free version installed, a proper Abstract ID created as well, but I can’t open the software because I get “Authorization failed” every time, even though I can see I have a license on the user account? Any ideas why?
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Hello @pointoflife and welcome to our community!
I have brought this up internally and we will provide more information once it becomes available.
Thanks!
Hello again @pointoflife,
A member of our team will reach out to provide further assistance in authorizing InstaMAT.
Thanks!
Same problem. I registered, but the website in the profile showed some kind of error, and then the login itself failed.
Hello @cheteron and welcome to our community!
I’ll bring this up internally and will provide further information once it becomes available.
Thanks!
Hello again @cheteron,
Could you please provide a quick video or set of screenshots to show what is happening when you log in?
Thanks!